Information
FAQ – FREQUENTLY ASKED QUESTIONS
WHEN WILL I BE PICKED UP AT THE MEETING POINT?
CAN YOU DROP ME BACK TO THE PICKUP LOCATION?
Unfortunately, we cannot offer a drop off service to the meeting points. After landing the next guests are already waiting for the guides. However, as we land in the centre of Interlaken, all hotels and train stations are in walking distance.
CAN I BRING MY LUGGAGE?
- Backpacks and handbags you can bring with you.
- Big suitcases you can’t bring in the bus. There’s not enough space in it. Please put them in one of the lockers at the train stations or in the luggage room of your hotel.
CAN I BRING MY OWN CAMERA?
Every pilot provides his own picture and video service with a Special Paragliding Full HD Camera System to memorise your trip. Right after the flight your pilot will show you the picture and vdeo files on a tablet computer. If you want to buy these files you either get the Original SD-Card or a copy to your mobile phone. This extra service costs CHF 40.00 and has to be paid to your pilot.
WHAT DO I HAVE TO BRING?
All other materials (helmet, harness, gloves etc.) necessary for the flight are handed over by to you by your pilot.
CAN I WEAR GLASSES DURING THE FLIGHT
CAN I PAY BY CREDIT CARD?
CAN I PARK MY CAR AT THE MEETING POINT?
There are several fee based parking lots and covered parkings near the meeting point and landing area.
WHAT HAPPENS IF THE WEATHER IS BAD AND THE FLIGHT CANNOT TAKE PLACE?
CAN I BOOK A LADY PILOT?
Yes, this is possible on certain days. The lady pilot can’t be booked online. In this case please send your inquiry to info@alpinair.weggli.team or just call us. Our phone no. is +41 79 583 83 83
WHAT IS THE MINIMUM AGE FOR PARAGLIDING?
Children must be at least 5 years old and need to have a declaration of consent from their parents.
The minimum weight is 25 kg.
IS THERE A WEIGHT LIMIT FOR PARAGLIDING?
In the evenings and early mornings the weight limit is 80kg because the upwinds are weaker than and starting is more difficult for the pilot.
Please ask us if you are unsure.
DO I NEED A SPECIFIC INSURANCE?
Yes, each passenger must have their own accident and healt insurance, which is valid in Switzerland.
see the GTCs insurance of the pilot: SHV-Versicherung.pdf
THE MEETING POINTS
INTERLAKEN OST STATION
ALPINAIR DESK
LANDING FIELD
HÖHENMATTE
INTERLAKEN WST STATION
NEAR „MIGROLINO“
TERMS AND CONDITIONS
1. CONTRACT CONCLUSION
2. OBJECT OF THE AGREEMENT
3. PRICES
4. TERMS OF PAYMENT
The booked activities are to be paid before the commencement of the trip as follows:
- Advance payment of 50% of the total price of the booked activity, minimum of CHF 300 per order
- The balance is to be paid the latest the day of the activity
- For bookings which are made more than 30 days prior to commencement of the activity or by individuals, the total amount is to be paid at the conclusion of the activity
- In the event of untimely payment, the organizer reserves the right to refuse the activity or withdraw from the contract. The resulting cancellation costs will be charged to the customer in accordance to number 5. This is based on the number of registered participants at the time of withdrawal from the contract or refusal of services.
5. CANCELLATION OR CONTRACT MODIFICATION BY THE CUSTOMER
- 10-20 days before the activity: 30%
- 2-9 days before the activity: 75%
- 2 days before the activity or non-appearance: 100%
- 2 days or less before the activity: 100%
In the case of the third party suppliers, the cancellation conditions of the respective supplier apply. These potential costs can be additionally added to the bill.
In the event of a partial cancellation of a group reservation (reduction of the number of participants) the following percent of the arrangement costs will be charged per person to the contracting party:
- 2-9 days before the activity: 30%
- 1 day or less before the activity: 100%
6. CANCELLATION OR CHANGE OF CONTRACT BY THE ORGANIZER
7. CONDITIONS OF PARTICIPATION, OBLIGATIONS OF THE PARTICIPANT
Good health is necessary in order to take part in all activities. The participants are obligated to inform the organizer of any possible health problems. Under no circumstances may participants take part in the activities while under the influence of alcohol, drugs, psychiatric drugs or any similar substances. The participants are obliged to fulfill the conditions of participation and agree to strictly follow the instructions of the organizer, the guides, activity leader, and assistants. If the Conditions of Participation are not fulfilled or if instructions are disregarded, the organizer reserves the right to prohibit participation.
8. PICTURE AND VIDEO RECORDINGS
9. INSURANCE
The passenger is aware that participation in a hang glider flight is associated with risks. The pilot has taken out liability insurance with a maximum coverage of CHF 5 million. The liability of the pilot for bodily injury and property damage suffered by the passenger during a hang gliding flight is limited to a maximum of this amount.
10. APPEALS
11. GENERAL LIABILITY
Damage claims against the organizer or the assistants are excluded, as far as the damage was not caused by negligence or intentionally. The organizer is authorized to have assistants or call on third parties to provide valued services. Should the organizer lawfully transfer the execution of the activity to a third party, the organizer shall not be held responsible for the third party’s actions or neglect during execution of the activity. The organizer will especially not be held responsible for damages which are caused by the actions or neglect of the activity leader should this conduct not fall under his/her contracted responsibility; as cause of actions of third parties, other participants, the participant (especially under point 1), acts of God, natural occurrences, official regulations etc or damages caused by delayed return to the starting point of the activity. Should the participant not follow the instructions of the organizer, activity leader, etc, all liability of the organizer is dropped.
12. APPLICABLE LAW AND AREA OF JURISDICTION
Should one or more clauses of these general business conditions be ineffectual and/or incomplete, then the clause that comes closest to the legal rule will replace the ineffectual and/or incomplete clause. The ineffectualness and/or incompleteness of one clause leaves the effectiveness of the other clauses unaffected.