PRIVACY
POLICY

Last updated on: 10.04.2024

Transparent handling of personal data is very important tous. This data protection statement provides information on what personal datawe collect, for what purpose and to whom we pass it on. We regularly review andupdate this privacy policy to ensure the highest level of transparency.

1. WHAT SERVICES WE USE

• WhatsApp Business Chat
• Booking.com
• Booking.com widget
• YouTube
• WordPress

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2. CONTACT INFORMATION

If you have any questions or concerns about our protectionof your data, you can always reach us by email at info@alpinair.com.Responsible for data processing done through this website is:

AlpinAir Paragliding GmbH

Untere Bönigstrasse 9

3800 Interlaken

Schweiz

Data protection officer:

Marc Herzig

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3. GENERAL PRINCIPLES

3.1 WHAT DATA WE COLLECT FROM YOU AND FROM WHOM WE RECEIVETHIS DATA

First and foremost, we process personal data that youprovide to us or that we collect when operating our website. We may alsoreceive personal data about you from third parties. These may be the followingcategories:

• Personal master data (name, address, dates of birth, etc.);
• Contact information (cell phone number, email address,etc.);
• Financial data (e.g. account details);
• Online identifiers (e.g. cookie identifier, IP addresses);
• Location and traffic data;
• Sound and image recording;
• particularly sensitive data (e.g. biometric data orinformation about your health)

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3.2 UNDER WHAT CONDITIONS DO WE PROCESS YOUR DATA?

We process your data in good faith and for the purposes setout in this privacy policy. In doing so, we ensure transparent andproportionate processing.

If, in exceptional cases, we are unable to comply with theseprinciples, the data processing may still be lawful because there is ajustification. A justification reason may be in particular:

• Your consent;
• the execution of a contract or pre-contractual measures;
• our legitimate interests, unless your interests areoverridden.

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3.3 HOW CAN YOU WITHDRAW YOUR CONSENT?

If you have given us consent to process your personal datafor specific purposes, we will process your data within the scope of thisconsent unless we have another justification.

You can revoke your consent at any time by sending an e-mailto the address given in the imprint. Data processing that has already takenplace is not affected by this.

3.4 IN WHICH CASES CAN WE SHARE YOUR DATA WITH THIRDPARTIES?

A. PRINCIPLE

We may need to rely on the services of third parties oraffiliates and engage them to process your data (known as processors).Categories of recipients are namely:

• Accounting, fiduciary and auditing firm;
• Consulting firms (legal, tax, etc.);
• IT service provider (web hosting, support, cloud services,website design, etc.);
• Payment service provider;
• Provider of tracking, conversion and advertising services.

We ensure that these third parties and our affiliates complywith the requirements of data protection and treat your personal dataconfidentially.

We may also be required to disclose your personalinformation to government authorities.

B. VISITING OUR SOCIAL MEDIA CHANNELS

We may have embedded links to our social media channels onour website. This is apparent to you in each case (typically via correspondingicons). If you click on the icons, you will be redirected to our social mediachannels.

In this case, the social media providers learn that you areaccessing their platform from our website. The social media providers can usethe data collected in this way for their own purposes. We would like to pointout that we have no knowledge of the content of the transmitted data or its useby the operators.

C. TRANSFER ABROAD

Under certain circumstances, your personal data may betransferred to companies abroad in the course of order processing. Thesecompanies are obligated to data protection to the same extent as we are. Thetransfer may take place worldwide.

If the level of data protection does not correspond to thatin Switzerland, we carry out a prior risk assessment and ensure contractuallythat the same level of protection is guaranteed as in Switzerland (for example,by means of the new standard contractual clauses of the EU Commission or otherlegally prescribed measures). If our risk assessment is negative, we takeadditional technical measures to protect your data. You can access the EUCommission’s standard contractual clauses at this link.

3.5 HOW LONG DO WE KEEP YOUR DATA?

We store personal data only for as long as is necessary tofulfill the individual purposes for which the data was collected.

Data that we store when you visit our website is kept fortwelve months. An exception is made for analysis and tracking data, which maybe kept longer.

We store contract data for longer, as we are obliged to doso by legal regulations. In particular, we must retain business communications,concluded contracts and accounting records for up to 10 years. As far as we nolonger need such data from you to perform the services, the data will beblocked and we will only use it for accounting and tax purposes.

3.6 HOW DO WE PROTECT YOUR DATA?

We will keep your information secure and take all reasonablesteps to protect your information from loss, access, misuse or alteration.

Our contractual partners and employees who have access toyour data are obliged to comply with data protection regulations. In somecases, it will be necessary for us to pass on your requests to companiesaffiliated with us. In these cases, too, your data will be treatedconfidentially.

Within our website, we use the SSL (Secure Socket Layer)procedure in conjunction with the highest encryption level supported by yourbrowser.

3.7 WHAT RIGHTS DO YOU HAVE?

A. RIGHT TO INFORMATION

You can request information about the data we have storedabout you at any time. We ask you to send your request for information together with proof of identity to info@alpinair.com.

You also have the right to receive your data in a common file format if we process your data automatically and if:

• you have given your consent for the processing of this data;or
• you have disclosed data in connection with the conclusion or performance of a contract.

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We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your request is subject to the statutoryprocessing period of 30 days. However, we may extend this period due to a highvolume of requests, for legal or technical reasons, or because we need moredetailed information from you. You will be informed of the extension of thedeadline in good time, at least in text form.

B. DELETION AND CORRECTION

You have the option of requesting the deletion or correctionof your data at any time. We may reject the request if statutory provisionsoblige us to store the data for a longer period or to retain it unchanged or ifyour request conflicts with a legal requirement.

Please note that exercising your rights may be in conflictwith contractual agreements and may have corresponding effects on theperformance of the contract (e.g. premature termination of the contract or costconsequences).

C. LEGAL PROCESS

If you are affected by the processing of personal data, youhave the right to enforce your rights in court or to file a complaint with thecompetent supervisory authority. The competent supervisory authority inSwitzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

3.8 CHANGES TO THE PRIVACY POLICY

We may change this privacy policy at any time. The changeswill be published on , you will not be informed separately.

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4. INDIVIDUAL DATA PROCESSING OPERATIONS

4.1 PROVIDING THE WEBSITE AND CREATING LOG FILES

WHAT INFORMATION DO WE RECEIVE AND HOW DO WE USE IT?

By visiting , certain data is automatically stored on ourservers or on servers of services and products that we obtain and / or haveinstalled, for purposes of system administration, for statistical or backuppurposes or for tracking purposes. These are:

• the name of your Internet service provider;
• Your IP address (in some circumstances);
• the version of your browser software;
• the operating system of the computer with which the URL isaccessed;
• the date and time of access;
• the web page from which you are visiting URL;
• the search words you used to find the URL.

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WHY MAY WE PROCESS THIS DATA?

This data cannot be assigned to a specific person and thereis no merging of this data with other data sources. The log files are stored inorder to guarantee the functionality of the website and to ensure the securityof our information technology systems. This is our legitimate interest.

HOW CAN YOU PREVENT DATA COLLECTION?

The data is only stored for as long as is necessary toachieve the purpose for which it was collected. Accordingly, the data isdeleted after the end of each session. The storage of the log files ismandatory for the operation of the website, you therefore have no possibilityto object.

4.2 WHATSAPP BUSINESS CHAT

For direct communication, we offer you the possibility tocontact us via „WhatsApp Business Chat“. This service is provided by WhatsAppIreland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland,a subsidiary of Meta Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you contact us via WhatsApp Business Chat, your cellphone number and the content of your message, as well as any other data you mayhave provided, will be transmitted to WhatsApp and processed there. We receivethis data and use it to respond to your request.

WhatsApp uses cookies and other technologies to provide theservice and enable communication. In the process, your IP address may also becollected and stored.

Please note that the use of WhatsApp Business Chat andcommunication via this service is subject to WhatsApp’s privacy policy. Werecommend that you read this policy before using the service.

4.3 BOOKING.COM

Our website integrates services of Booking.com, a platformfor booking accommodation and other travel-related services, provided byBooking.com B.V., Herengracht 597, 1017 CE Amsterdam, The Netherlands.

When you access or use Booking.com offers through ourwebsite, various data may be collected, including, but not limited to, yourname, address, phone number, email address, travel dates, and other informationnecessary for booking. In addition, technical data such as your IP address,browser type and other information about your device may be collected.

4.4 BOOKING.COM WIDGET

Our website integrates a widget from Booking.com, a serviceof Booking.com B.V., Herengracht 597, 1017 CE Amsterdam, The Netherlands. Thiswidget allows you to search for and view relevant information aboutaccommodations directly from our website without having to visit theBooking.com website.

By integrating the widget, data such as your search queries(e.g. travel data, number of people), your IP address, browser type, operatingsystem and other technical information about your device may be transmitted toBooking.com. This is done to provide you with relevant search results andinformation and to ensure the functionality of the widget.

For more information on data protection in connection withthe Booking.com Widget, please see Booking.com’s Privacy Policy.. If you have any questionsabout the data collected through the Widget or wish to exercise your rights inrelation to that data, you should contact Booking.com B.V. directly.

4.5 YOUTUBE

Videos from YouTube, a platform of Google LLC (1600Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“), are embedded onour website. When viewing the videos or clicking on the play button, data,including your IP address and information about the browser you are using, istransmitted to Google servers and stored there. This data is used to providethe video, monitor performance and improve the user experience.

If you are logged into your YouTube account, you allowYouTube to associate your browsing behavior directly with your personalprofile. You can prevent this by logging out of your YouTube account.

4.6 WEBFLOW

We host our website with Webflow. The provider is Webflow, Inc, 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter: Webflow). When you visit our website, Webflow collects various log files including your IP addresses.

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Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies that are required to display the page, to provide certain website functions and to ensure security (necessary cookies).

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Details can be found in Webflow's privacy policy: EU & Swiss Privacy Policy | Webflow 63.

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Webflow is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible.

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